Returns & Exchanges

At Lofi Merch, we want you to be completely satisfied with your aesthetic apparel; if your order isn't hitting the right vibe, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unwashed and unworn items back in their original packaging, ensuring all tags remain attached for a valid return.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the items, we will process your refund or store credit within 5-7 business days to your original payment method.